If you've been offered a home through choice-based lettings (CBL) or have contacted us about a Rightmove property advert, our allocations and lettings team will send you a link to our property application form in our Let's Move application portal. You'll need to fill this in within 48 hours.
Registering on Let's Move
Registering on Let’s Move is really easy. To create your account, all you need to give us are a few personal details, including your name, date of birth, email address and a password.
We’ll send an email to the address you give us so you can verify your account and you’re all set to complete the application form.
Frequently asked questions
Did you receive your email notification from Accent when registering?
If you didn’t then you might need to check in your spam/junk folder as it could be in there.
If you still can’t find it then it’s possible that you have entered your email address incorrectly. If you think this has happened then please contact us.
Let’s Move is completely online, but we can help you register and complete your online application form for you. If you'd like help with Let's Move, please call us on 0345 678 0555.
It’s not always possible for us to reply to everyone about your application for one of our homes. If you haven’t heard from us within two weeks, you should assume you haven’t been successful this time.
There are two ways to find a home from Accent – using choice-based letting and Rightmove.
Accounts should unlock after 10 minutes. At that point, you can try again. If you still can’t login, you can use the ‘forgotten password’ link and follow the instructions.
If you think you’ve registered with an incorrect email address then you’ll not be able to verify your account.
If you think this has happened then please contact us, we’ll either update or delete your account so you can re-register with the correct email address.
Use the ‘forgotten password’ link on the Let's Move login page, we’ll then send you an email with instructions on how to update your password.
If you no longer use the email address that you had when you first created your account, then you’ll need to update your details in the ‘MyProfile’ section of Let’s Move.
Check in your spam/junk folder as it could be in there. If you still can’t find it then it’s possible that you have entered your email address incorrectly. If you think this has happened then please contact us.
You should have received an email confirming the appointment details.
If you haven’t, login to your Let's Move account and go to ‘My Applications’ section.
View the application for the home you are going to see and the information will be displayed near the bottom of the screen.