This year's national Gas Safety Week campaign runs from 9 to 15 September 2024, but staying gas safe in your home is always important, no matter what time of year.
Why Gas Safety is so important
As your landlord, by law, we need to make sure that the appliances we own in your home are gas safe. We do this with an annual safety check, which is carried out at no cost to you by our Gas Safe registered contractors.
When we write to you to let you know your safety check is due, please let us in to carry it out. Being gas safe is extremely important, explosions from faulty or unchecked appliances, or appliances that have not been fitted by registered Gas Safe engineers, are not just a danger to you and your family, but your neighbours and the community.
All landlords are required by law to carry out a safety check and, if we can’t gain access, we may need to take legal measures to make sure we can. We’d rather not do that, we’d rather you, your family and your neighbours be safe, warm and comfortable in your homes.
Our Customer Safety Manager Hayley Firth says “Your safety is our top priority, which is why it’s so important that you let us into your homes to carry out our annual gas safety check when it is due. This makes sure that the gas appliances we own in your homes are safe, and that smoke alarms and carbon monoxide detectors are working properly. It’s a crucial part of our service to you.”
“It’s also really important that you check your heating is working properly before the winter months. All you need to do is set your heating at a temperature which is higher than your current room temperature and your heating should come on. If it doesn’t, please get in touch so we can fix any problems before the weather turns cold. We see many more heating repair requests in winter and, as demands for labour and parts are much higher during the colder months when everyone is using their heating, it can mean waiting longer for any issues to be fixed.”
We want to make sure you are safe, warm and comfortable in your home as possible. If you are worried about your heating bills, please speak to one of our housing hub advisors, or your housing partner or specialist housing partner. You can also visit our supporting you page. A cold home can mean damp, mould and condensation has chance to form which not only affects the health and wellbeing of you and your family, but your home too, so please get in touch if you are worried about your heating costs this autumn and winter. We are here to help.