To opt out of certain improvements, fill in this improvement refusal request form. If your request is granted, it will last for five years before you’ll need to let us improve your home or submit another improvement refusal request.

If you do agree to let us improve your home after five years, your home will be placed back into our programme – it doesn’t mean we’ll start working on your home right away.

Homeowners cannot opt out of planned improvements.

Improvement refusal request form

(i.e. Kitchen / Bathroom / Windows)
Confirmation of refusal * As the resident of the above address, I confirm that I wish to refuse the improvement as stated. I understand my refusal will stay on my account for five years. After five years, I understand that Accent will contact me again to ask if I still wish to refuse the improvement. At that time, if I decide I want the work to be done, I understand the refusal will be removed, and my home will be placed back into our planned program. I understand that this does not mean the work will be done straight away.

If you would like to know more about how we use your personal information, please see our Privacy Notice.